Accessibility Statement

1. Our Commitment

Diagnostic Orders Direct, a division of Glow Oversight PC is committed to making this website usable by as many people as possible, including users of assistive technology. We work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, and we treat accessibility as an ongoing process of improvement rather than a one-time project.

2. Measures We Take

• Keyboard operability for navigation, forms, and interactive controls, with visible focus states
• Semantic HTML landmarks and headings, and descriptive labels on form fields
• Text alternatives for meaningful images and empty alternatives for decorative ones
• Color contrast targets in line with WCAG AA, and information never conveyed by color alone
• Responsive layouts that adapt to mobile devices and support text resizing
• Reduced-motion support where animations exist
• Accessible cookie banner: choices are keyboard reachable, and rejecting optional tracking is as easy as accepting it

3. Known Limitations and Third-Party Content

Some pages include third-party embedded content (for example, the Trustpilot review widget) whose accessibility we do not fully control. If you encounter a barrier in any third-party component, tell us and we will pursue a remedy or an alternative way to provide the information. We do not claim that this website is perfectly accessible at all times; when we learn of issues, we prioritize fixing them.

4. Feedback and Assistance

If you experience difficulty using any part of this website, or need information on this site provided in an alternative format, contact us:

• Email: Customerservice@diagnosticordersdirect.com
• Phone: (702) 588-3455 · Fax: 253-409-2356
• Mail: 6550 S Pecos Rd STE B#110, Las Vegas, NV 89120, United States

We aim to respond to accessibility feedback promptly and will work with you to provide the information or transaction you need while any issue is resolved.